Campaign not delivering impressions
My campaign has been running for 3 days but shows only 234 impressions delivered out of 50,000 planned. The budget is $5,000 and plenty of funds are available. Campaign ID: CAMP-12345
Thank you for reaching out. I've analyzed your campaign CAMP-12345. Here's what I found: **Issue Identified:** • Your targeting is very narrow (Male, 25-34, New York City only, 8pm-10pm) • This limits available inventory to ~500 impressions per day • Current CPM bid of $8 is below market rate ($12-15 for this segment) **Recommended Actions:** 1. Expand geographic targeting to include surrounding DMAs 2. Increase max CPM to $14 3. Broaden time window to 6pm-11pm I've escalated this to our support team for manual review. They'll contact you within 2 hours.
Thanks for the quick response! I've adjusted the targeting per your suggestions. Should I also change the creative?
Hi! Sarah from USAEV Support here. I've reviewed your campaign and the AI analysis was spot-on. Your targeting adjustments should help significantly. Regarding your creative - it's performing well (2.1% CTR). I'd recommend keeping it unless you want to A/B test. Your campaign should start ramping up within the next 4-6 hours as our system optimizes based on the new targeting. I'll monitor this and check back in tomorrow to confirm delivery is on track.
Perfect! Campaign is now delivering as expected. Thanks for the help!
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Ticket Details
- Status
- in progress
- Priority
- high
- Category
- Campaign Issues
- Created
- 4/22/2026, 10:30:00 AM
- Last Updated
- 4/23/2026, 9:15:00 AM